Frequently Asked Questions

Frequently Asked Questions

Welcome to MaJor Narcana! We're happy to help make your shopping experience simple and enjoyable.

1. What types of products does MaJor Narcana offer?

We offer a variety of spiritual and lifestyle products, including energy protection bracelets, crystals, gemstones, spiritual jewelry, chakra-inspired accessories, digital downloads, and print-on-demand merchandise.

2. Where do your products come from?

Our products are sourced through carefully selected Shopify Collective suppliers and print-on-demand fulfillment partners. We also offer original digital products designed for spiritual wellness and personal growth.

3. How long does shipping take?

Processing and shipping times vary depending on the product and fulfillment provider. Estimated delivery information will be provided at checkout when available.

4. Will my order arrive in separate packages?

Possibly. Because products may ship from different suppliers and fulfillment locations, items purchased together may arrive separately.

5. Do you offer order tracking?

Yes. Tracking information will be provided by email when available after your physical order ships.

6. Are digital products shipped?

No. Digital products are delivered electronically. No physical item will be shipped when purchasing a digital download.

7. How do I access my digital downloads?

Download instructions and access information will be provided after purchase through the designated digital delivery method.

If you experience difficulty accessing your files, contact us for assistance.

8. Can I return or exchange an item?

Return eligibility depends on the product type and applicable supplier policies. Print-on-demand and digital products have additional restrictions.

Please review our Return & Refund Policy before purchasing.

9. What if my order arrives damaged or defective?

Contact us within 7 days of delivery with your order number and photographs of the issue. We'll review your request and work toward an appropriate resolution.

10. Can I cancel or change my order?

Contact us as soon as possible. Changes and cancellations cannot be guaranteed once an order enters production or fulfillment.

11. How can I contact MaJor Narcana?

We're happy to assist with questions about products, orders, shipping, and digital downloads.

Email: majornarcanallc@gmail.com

We aim to respond within 1–2 business days.


MaJor Narcana

Protect Your Energy. Elevate Your Spirit.

Thank you for shopping with us!